Privacy Policy

Ignite Wellness ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, whether online or in-person, including personal training, wellness coaching, and other related services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for services, make inquiries, or engage with our website or in-person services. The types of personal information we may collect include:

Personal Identification Information: Name, email address, phone number, date of birth, gender, and address.
Health and Fitness Information: Medical history, fitness goals, training preferences, and any relevant information you provide during consultations.
Payment Information: Credit or debit card details, billing address, and other payment-related information.
Technical Information: IP address, browser type, device information, and data on how you use our website (e.g., cookies, usage data).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our personal training and wellness services.
To create personalized fitness and wellness plans.
To process payments and manage billing.
To communicate with you about your sessions, updates, promotions, and offers.
To maintain the security of our website and services.
To comply with legal obligations or resolve disputes.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us with payment processing, scheduling, email communications, and website hosting.
Legal Compliance: If required by law or to protect our rights, we may disclose your information in response to legal requests or to prevent fraud or harm.

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include secure servers, encrypted payment gateways, and restricted access to your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience and collect information about how you use our site. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

6. Your Rights

You have the following rights concerning your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
Deletion: You can request that we delete your personal data, subject to certain legal obligations.
Opt-Out: You can unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@ignite-wellness.co.uk

7. Children’s Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
infor@ignite-wellness.co.uk

Privacy Policy​